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Customer Service
Shipping & Delivery

Items are sent via Express Mail International (EMS) or Registered Mail.

Shipping to the US 
Express Mail International 4-5 business days. Delivery via USPS. Online tracking is available. 
International Registered Mail 10-21 business days. Tracking number is provided with limited online tracking.

Shipping to Europe
EMS 2-3 business days. Delivery via the local post carrier. Online tracking is available. 
Registered Mail 8-12 business days. Tracking number is provided with limited online tracking of the shipment.

Shipping to Australia, Japan and Asia
Express Mail International 5-7 Delivery via the local post carrier. Online tracking available. 
Registered Mail 14-31 business days. Tracking number is provided with limited online tracking.

We will usually ship within 3-4 business days

Shipping Problems

Delivery Tracking

Privacy & Security
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Returns & Replacements

Scorpio Collections is happy to accept returns within 14 days of receipt of your shipment.

If you would like to return an item, please contact us by email returns@scorpiocollections.com
Please provide the following information:

Please provide the following information:

• Item number and date 
• Original payment method (Paypal, check, wire transfer) 
• Item(s) to be returned 
• Reason for return (optional, we just want to hear why)

Once you receive an authorization for return, you will need to package the items and ship them to Scorpio Collections (at your cost). 
All products must be returned in good condition, in original boxes (whenever possible).

Send returns to:
Scorpio Collections 
Attention: Returns 
Shvil Hatnufa 4
Tel Aviv 66535 
Israel

When the items are returned, Scorpio Collections will issue a refund to your Paypal account. For other payment methods, a customer service representative will contact you to discuss options for refunding the cost of the item(s) returned.

Ordering
Once you have completed checkout, you will be directed to a completed order page with details of your order and provided with an order reference number.  Customs Duty
Payment, Pricing & Promotions
Currently we only accept PayPal for all of our transactions. It provides great protection for buyers and sellers and offers a secure system for electronic payments. We hope you find PayPal as simple and convenient as we do.